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Attitude is Force Multiplier & Success Factor

 


Figure 1.     Elements that lead to Success

 

“Your attitude, not your aptitude, will determine your altitude.”

– Zig Ziglar

“Success is not final, failure is not fatal; it is the courage to continue that counts.”

– Winston Churchill

“You can’t cross the sea merely by standing and staring at the water.”

– Rabindranath Tagore

1.     Introduction.

We are all always keen to succeed in our careers, and it is well established that a positive attitude and alignment with the organization lead to success.  For this, we are expected to develop the required skill sets and a positive attitude, stay calm in disturbed situations, and put in determined effort to achieve a defined goal.  It is equally important to control anger and be tactful so that others do not take our behavior as arrogance. Whether one is a school teacher, professor in College/university, site engineer, designer, production engineer, law practitioner, press reporter, marketing representative, or sales manager, doctor in a hospital, or any such employee, one has to deal with human beings who are very demanding and in a hurry. Some salient points to help in our role in various stages of our career are given below in alphabetical order:

2. Five A’s.   These are basic principles of human/personal management. If followed sincerely, these will improve our control over our body and mind to enhance our productivity and get better cooperation from others:

·       Accept. We must accept others (family members, teachers, work partners, seniors, and the organization) as they are. To have proper alignment to organizational goal, one should accept the ground reality, rules, regulations, and policies of the government as well as instructions or procedures/processes and business practices of the organization. This will make us happy with our present position/status without conflict with the organization or people at the workplace. One will get more time to focus one's mind and energy on the job/task at hand and enhance productivity, leading toward success. Likewise, accept our parents, relatives, and seniors as they are, since they are our well-wishers who want us to rise. Good old saying is ever true—“If you cannot change the world, change yourself. For this, one should be adaptive to the environment around him/her.

·       Acknowledge. We should always be gracious in acknowledging others' contributions and thank them unconditionally. When someone gives us support, we must acknowledge and thank him/her. When one  is standing in a queue at a bank counter, one borrows a pen from someone to write a cheque, and as one finishes, one returns the pen  by automatically saying “Thank You.”  One can try this on one’s team members, family members  at home – spouse, parents, brother/sister, or in-laws or children., We often take them for granted and forget the basic courtesy of thanking. Thanking costs us nothing, but it pleases the other person. Such courtesy pays rich dividends even in normal correspondence, say an office letter, memo, email, or greeting card/message. It also relates to returning a greeting, say “Good Morning” in response to “Good Morning.” Try to thank 2–3 people (anybody) daily and see the effect in 15 days.

·       Action. Action is a must to make things happen. Therefore, one must take appropriate and timely action to complete an assigned job. We all know “God helps those who help themselves.”, Remember, inaction breeds laziness and may cause depression. Therefore, be active, rather proactive, and get into action. Those who act are the winners or leaders, and those who keep thinking, hesitating, vacillating, or looking around for outside help remain stranded/spectators. Our plans must be actionable, and we must act in the right way, at the right time, at the right place. If one does not act in time, others will act, and the hesitant will be late to react. Our ideas and plans must be actionable, else they remain a theoretical exercise.

·       Admit Your Mistake. If one is wrong in one’s action, he/she must admit the mistake unconditionally, whether one is in the workplace, party, club, picnic, classroom, or home. As a senior or junior, as a parent or spouse or child, one could be wrong/harsh when he/she actually should not be. At times, it may happen in a hurry or just as an argument.   Saying sorry is not retreat or defeat or weakness, but wisdom and maturity to patch up.  One may try it and see the effect in just 15 days. People will be more comfortable working around you and have better trust, leading to a good work environment and success.

·       Appreciate.  One should always admire/ appreciate others’ ideas/ achievements. We all expect someone to admire us, cheer us up, and enable us to perform well. A team leader/manager should not criticize people beyond a point as it would hurt other people and he/she will become immune to it. It is a good gesture to appreciate/admire even for a small achievement by the team member. Do remember the old saying --

“Criticize in private and praise in public.”

One should appreciate what others are doing instead of finding faults or criticizing to pull them down. If the team leader gives support to them, they too will do for their leader.  One may try this principle at one’s workplace and at home, and he/she will notice that within 15 days, the work environment will have improved.

·       Acquire by Hard Work. Getting resources as readymade stuff (inherited) does not give the same satisfaction/strength as one would get through working hard to acquire it. Therefore, do not look around for help or wait for lady luck to smile on for wealth, property or status. It is like working hard for four years and passing eight examinations (semester-wise), and earning a degree. Similarly, to climb the corporate ladder, one has to sweat it out to move from one rung to another.

·       Accessible to Team. As a manager/team leader, one should be easily accessible to team members as this improves mutual trust, which is most essential for team success.

·       Acceptable to Team. A good leader leads from the front and has willing followers. When one comes from an outside organization or gets promoted from within the organization, one must quickly align oneself with the team in the new role. It will ensure that he/she is easily and quickly accepted as their leader.

·       Accommodating. You may be right, but others around us may not be. We need to accommodate others and their ideas too. This will encourage the team to do well and bring in more ideas for improvement. Even if one is to reject someone’s idea/viewpoint, one needs to be tactful in suggesting an alternative that convinces the team that you are taking a holistic view.

Accountable. As a manager/team leader or executive, you are accountable for the execution of given tasks/jobs and also for your KRA’s. Likewise,  you should insist that those working under you are held accountable in their committed KRA’s. Remember accountably cannot be shared or delegated, only power can be shared.

Adaptive. It is good quality to be flexible and adaptive to the work environment in which you are positioned. You must make use of what is available and quickly adapt the relevant part, instead of reinventing the wheel and starting from scratch. You should be aligned to goals of

your organization and your seniors. This approach will make you more visible in the eyes of those who matter.

Agent for Change. Change is the spice of life in all walks of life. There is general inertia to change of procedure/process among most employees in any field/sector. It is a bound duty of the manager/team leader to accept the change and be an active change agent. Technologies, business models, and lifestyles are changing fast, and so you should be changing to remain current.

Aim and Follow Through. One must have a definite aim/goal in life and concentrate all energies to achieve it. Aimless working and too much talking lead to the dissipation of energy and reaching nowhere. People who aim high and decide the trajectory before shooting the arrow hit the target. If you do not aim well, you cannot beat your competitors. As Les Brown said,

Shoot for the moon. Even if you miss it you will land among the stars.”

Alignment to the Organization. There should be a shared vision and mission to achieve cost–efficient success. As we often observe, if the wheels of a vehicle are not properly aligned, the vehicle's speed and stability are adversely affected. Similarly, if team members do not share a 

common goal, there will be delays and cost overruns. There should be a common motto and quality slogan that all team members speak well about the organization. 

Alert to Emerging Situation. One needs to be alert at all times in every job, every time, and on every day. An alert person can look ahead and respond appropriately to any risk/issue. If one is alert one can be proactive and will not be surprised by any emerging situation,

Anger and Arrogance. Your control over your mind and body is essential to staying calm and reflecting good behavior in the workplace or at any public place. An angry person often loses his/her balance and tends to make irrational decisions or make unpleasant utterances. If you become angry on any small issue, you will lose the respect of team members and all those who matter. Keeping anger in your heart/mind for a long time will increase voids among friends/team mates and can be also cause for one’s ill health, like high blood pressure or stomach disorder. When in a difficult situation, take long breaths, remain pleasant, and smile away, or go to the gym and box out your anger on a dummy bag.

Anticipate and Be Proactive. As a manager/team leader, one needs to anticipate upcoming events and prepare to respond appropriately. One should not be taken by surprise and then react, which would be like firefighting action. By proper anticipation, you can mitigate certain types of risks.

Argumentative. As a manager/team leader, one should effectively put across one’s argument/viewpoint, and if it is a good point, it may be accepted during discussion. Do not get into arguments with team members, peers, and seniors. Those who are argumentative and fail to correct their behavior will lose their popularity, friends, and family members/relatives.

Assert and Showcase Achievement. To succeed in today’s world, one should not wait and watch for events to happen by themselves. It is good to let others know how much one knows and must not expect one’s seniors to know all about one’s worth to reward appropriately. One needs to showcase how good one is.

Assignment and Competency. A task assigned must be done with full energy and sincerity. As a manager/team leader, tasks should be assigned to team members based on their choice /competence. They will perform best since they will be in their comfort zone.

Attitudinal Change. A person with a positive attitude has no fear of any situation/task and takes it as a challenge or opportunity. The one who has a negative attitude takes the task as a burden or problem and keeps sulking and complaining. A person with a positive attitude keeps trying and retrying till he/she succeeds, while a person with a negative attitude keeps criticizing the organization /team, grumbling, and gives up soon. One can’t hide one’s attitude as the subordinates, peers, and even superiors will notice it in no time. To improve one’s attitude, one needs to practice control of body and mind, do introspection, and be in the company of positive-thinking people.

Summary.  Success comes by good Planning, Commitment, and Hard work. Success does not just come by wishing and without timely and appropriate action. Therefore, one has to put in 100% efforts in performing his/her role in the workplace and also carry out responsibilities towards their family.  Hence, one must follow a balanced approach to ensure happiness at home and high productivity at the workplaceThe personal character of the team leader plays a vital role in leading a team to achieve success

References:

 1. David Richo, The Five Things We Cannot Change, Shambhala, London, 2005.

2. Janson Jennings & Laurence Haughton. It is not the big that eat the small. It’s the

fast that eat the slow, Harper Business, 2001.

3. John R. Logan, Evolution Not Revolution, Tata McGraw-Hill, New Delhi, 2003.

4 Norman Vincent Peale. The power of positive thinking, Vermillion, London, 1998

5. Sarbjit Singh. A2Z 26 Steps for Assured Success, Notion Press, 2017,

6. Sarbjit Singh. Effective time Management is Key to Work-Life Balance. Notion Press. India,2025

7. Wayne Dyer’s 10 Secrets for Success and Inner Peace, Hay House Inc., California, 2001



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